PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Sutra Services Pvt. Ltd. Data Protection in Compliance with GDPR Principles
The following statement outlines the data protection principles that Sutra Services Pvt. Ltd. shall comply with while collecting, processing, and storing personal data. The principles ensure that personal data is collected and processed in a fair, lawful, and transparent manner, and appropriate measures are taken to safeguard the data against unauthorized access, disclosure, or destruction.
1. Lawfulness, fairness, and transparency:
Sutra Services Pvt. Ltd. shall ensure that all personal data is collected and processed lawfully, fairly, and transparently. Personal data shall only be collected with the consent of the individual, or when it is necessary for the legitimate purposes of Sutra Services Pvt. Ltd. Individuals shall be informed about the purposes of processing their personal data, the categories of personal data being processed, the legal basis for the processing, and any third-party recipients of the data. Sutra Services Pvt. Ltd. shall always provide clear and concise information to individuals about the processing of their personal data.
2. Purpose limitation:
Sutra Services Pvt. Ltd. shall only collect and process personal data for specific and legitimate purposes, and the data shall not be used in a manner that is incompatible with those purposes. Individuals shall be informed about the purposes for which their personal data is being collected and processed, and the data shall not be used for any other purpose.
3. Data minimization:
Sutra Services Pvt. Ltd. shall only collect and process the minimum amount of personal data that is necessary for the purposes for which it is being processed. Personal data that is not necessary for the specified purposes shall not be collected. Sutra Services Pvt. Ltd. shall only use personal data that is required by law or for which explicit consent has been obtained from the individual.
Sutra Services Pvt. Ltd. shall take reasonable steps to ensure that all personal data is accurate, complete, and up to date. Individuals shall be given the opportunity to review and update their personal data, and any inaccuracies shall be rectified upon request. Sutra Services Pvt. Ltd. shall implement appropriate procedures to ensure that personal data remains accurate over time.
5. Storage limitation:
Sutra Services Pvt. Ltd. shall only retain personal data for as long as is necessary for the purposes for which it was collected and processed. Clear retention periods shall be established for different types of personal data, and the data shall only be retained for longer periods if required by law. Personal data shall be securely deleted or anonymized when it is no longer needed.
6. Integrity and confidentiality:
Sutra Services Pvt. Ltd. shall ensure that all personal data is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Sutra Services Pvt. Ltd. shall implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, or destruction, and shall regularly review and update its security measures to ensure that they remain effective.
Law and Jurisdiction
By visiting the Website, or using any of our Services, you agree that your Personal Information will be handled as described in this Policy. Your use of our Website or Product & Services and any dispute over privacy, are subject to this Policy. This Policy is made according to all the applicable laws of India, and in case of dispute, Mumbai Court shall have exclusive jurisdiction.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
601B, Annapurna CHS, Adarsh Nagar, Oshiwara, Mumbai, MH, 400053, India